Terms of Use

Please review the St. John Ambulance BC & Yukon ("SJA") eStore Terms of Use. All access to and use of this website is governed by these terms. Entering into this website indicates that you have reviewed the Terms of Use and have agreed to be bound by these terms.


All information provided on this website is for informational purposes only and may be subject to change without notice. SJA endeavors to ensure that the information herein is as current and accurate as possible; however, errors may occur.  You are solely responsible for evaluating the accuracy and completeness of any content appearing on this website.

SJA will take every step to maintain the best customer experience for this website.  There may be situations that will require time to resolve.  SJA does not warrant that functions contained on this website will be uninterrupted or error-free, or that this website or the server is free of viruses or other harmful components.

Access and Use of Information

Access to this website is limited to viewing the linked web pages solely for legitimate business purposes to access the information provided by SJA at this website. Any access or attempt to access other areas of the SJA computer system or other information contained on the system for any purposes is strictly prohibited. You may not use any information contained on this website other than in connection with a legitimate business purpose.


This website contains many SJA and third-party trademarks and service marks. All marks are the property of their respective owners. All rights in the intellectual property contained in this website, including but not limited to copyright, trademarks, trade secret and patent rights are reserved. Access to this website does not provide permission to copy or use any of the intellectual property of SJA or its suppliers.


Links to external, or third party websites, are provided solely for the participants' convenience. Links taken to other websites are done so at your own risk and SJA accepts no liability for any linked websites or their content. When you access an external website, keep in mind that SJA has no control over the content.


All materials contained on this website are subject to the ownership rights of SJA and its suppliers. SJA hereby authorizes you to make (if needed) copies of the content herein for your use for the purposes of learning about, evaluating, or acquiring SJA services or products only. You agree that any copy made must include SJA copyright notice. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify the content contained on this website.


All remarks, suggestions, ideas, graphics or other information communicated to SJA through this website will forever be the property of SJA. Unless otherwise specified in writing, all material submitted to SJA will be presumed to be public and SJA will not be required to treat the information as confidential. SJA shall have exclusive ownership of all present and future existing rights in the information, without compensation to the person sending the information.

SJA respects your opinions and value your feedback.  When posting a review of a product or service to this website, you agree to be respectful in your comments.  The use of profanity and comments that are of a sexual, religious, political, racist, discriminatory, threatening, belittling, or harassing nature is strictly prohibited.  SJA reserves the right to remove any posts or comments deemed inappropriate or offensive at its sole discretion.

Linking Policy

The purpose of SJA is to provide Canadians with valuable information and products to improve their health, safety and quality of life. Therefore, permission to link to is not necessary. SJA will link to external web sites that it feels would be of value to its stakeholders. Any such links shall be set up at the sole discretion of SJA.  You may not use any collaborative browsing or display technologies in connection with your use of the website or to post comments, communications, or any other data of any kind to or on the website with the intention that such postings may be viewed by other users of the website.

Login Names and Passwords

Certain areas and features of the website are accessible only to users who have been issued a login name and password by SJA. For the purposes of accessing the website, login names and passwords remain the property of SJA and may be cancelled or suspended at any time by SJA in its discretion without any notice or liability to you or any other person.

SJA is not under any obligation to verify the actual identity or authority of any person using login names and passwords to access and use the website. It is your responsibility and liability for the security of your login name and password, and the use and misuse of your login name and password.

SJA will act upon any communication that is given with the use of login names and passwords. SJA may in its discretion at any time require proof of the identity of any person seeking to access and use the website, and may deny access to and use of the website or parts of it or refuse to accept or act upon any communication if SJA is not satisfied with such proof.

Purchasing by Minors

For the protection of our shoppers, SJA does not sell to minors.  If you are under the legal age of majority and wish to purchase from our eStore, please have a parent or a legal guardian make the purchase for you.

Your Information

All information you provide through the website, including registration information (name and email address), payment information (credit card numbers and expiration dates), and transaction-related information, must be true, accurate, current and complete. SJA will rely on the information you provide. You will be solely responsible and liable for any and all loss, damage, and additional costs that you, SJA or any other person may incur as a result of your submission of any false, incorrect or incomplete information or your failure to update your registration information and payment information within thirty (30) days of any change.

SJA is the sole owner of the personal information collected from this site. SJA will not sell, share, or rent this information to others.

Other Matters

If any provision of this agreement is held to be invalid or unenforceable, then the provision will be deemed severed from this agreement and the remaining provisions will continue in full force and in effect.

All rights not expressly granted in this agreement is reserved for SJA.

You may contact SJA by telephone, e-mail, or postal mail:

St. John Ambulance
British Columbia and Yukon Council
6111 Cambie Street
Vancouver, BC   V5Z 3B2